How County Tax Retriever Works

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LOCAL COUNTY OFFICE

The process starts at the county office where they keep track of the different parcels of land.

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COUNTY USES SOFTWARE
TO WORK WITH PARCELS

The county office uses their own Tax Software Provider to work with and keep track of the different parcels.

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SOFTWARE SENDS US
FILES AT 12-3AM EVERY DAY

Between 12 and 3AM the Tax Software Provider sends County Tax Retriever the tax files from their servers to ours via FTP. The files are normally generated the night prior at the end of the day.

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DOCUMENTS PROCESSED AT 4AM
ON OUR SECURE SERVERS

At 4AM County Tax Retriever will process the files sent to it. It does this by removing all records from the previous day and adds all current records. This takes around 3 min to process (normally done before 4:05AM).

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USER SEARCHES FOR PARCEL ON CTR

After that, tax payers are able to locate their parcels and take action on them.

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MAKE PAYMENTS

Once the tax payer locates their parcel, they can then start the process of submitting a payment for it.

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SECURE PAYMENT PORTAL

If a tax payer decides to pay with County Tax Retriever, the County Tax Retriever site will connect to the county’s payment gateway to handle the payment process. Although the tax payer will never leave the County Tax Retriever site, none of the PCI (Payment Card Industry) information will be processed or saved on the County Tax Retriever’s servers, ensuring added security. The only data that is saved from payments is data directly related to assisting in tracking what payments are made via the County Tax Retriever site.

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3RD PARTY PAYMENT GATEWAY

The payment gateway that the counties have chosen will be used to process the taxpayers’ information. Once the process is complete, the Gateway sends a message back to the portal that is seen from the CTR website. The county office also gets their reports directly from the payment gateway.